Lending Officer (Qelemaroroi Holdings Pte Limited)

iTaukei Lands Trust Board Land Management

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Job Overview
Location: Suva
Job Type: FullTime
Application Deadline: Oct 16, 2026 Closed
Salary Grade: 7
Posted: Oct 05, 2026
Job Description
The Lending Officer is responsible for assisting clients in making informed decisions about loan products and services. The incumbent is responsible for assessing and approving loan applications by evaluating the creditworthiness of clients, ensuring compliance with lending policies, and providing financial advice to support clients' borrowing needs. Responsibilities include assisting clients in securing loans by evaluating their financial status, explaining loan options, and guiding them through the application process.

Job Requirements

Key Outcomes 22
Advisory and Documentation Assistance
  • Monitoring the applicant’s business progress and submit report acquittals.
  • Assists clients with completing loan applications and gathering necessary information.
  • Assist clients in understanding different loan options and choose the best one based on their financial situation.
  • Advice clients on the most suitable loan options based on their financial status and needs.
Client Meeting & Assessment

Client Meeting & Assessment

  • Meet with potential clients to discuss their financial needs and lending possibilities.
  • Assess the credit status of clients and their ability to repay loans.
  • Focusses on providing personalized advice and guidance to clients throughout the loan process.
  • Emphasizes building long-term relationships with clients to ensure satisfaction and generate referrals.
  • Explain various loan terms, interest rates, and payment schedules to clients.
  • Receive applications and conduct inspection and business feasibility study to assess the creditworthiness of the applicant.
  • Submit report with recommendation for SLO for vetting.
  • Liaise with applicant on the Mortgage document.
Collaboration & Record Maintenance
  • Work closely with underwriters and loan processors to ensure smooth processing of loan applications.
  • Maintain accurate records of loan applications, client interactions and repayment schedules.
  • Assist the Finance Officer and Legal Officer on the arrears process.
Knowledge Update
  • Continue to update knowledge on lending procedures, regulations and market trends.
  • Continue to upskill through learning and development.
Other Duties
  • Delegated to perform other duties as and when required.
Relationship Building
  • Build strong relationships with clients to ensure customer satisfaction and generate referrals.
Risk Management
  • Conduct thorough credit analysis and risk assessments.
  • Ensure all lending practices comply with relevant laws and regulations is crucial.
  • Maintain accurate records of loan applications, client interactions, and repayment schedules.
Core Competencies 23
Pillar BIZ: Business
Data Intelligence

Gathering and evaluating information to make evidence-based choices.

Process Standardization

Designing and following clear protocols to help the company run smoothly.

Professional Writing

Using formal written formats to share information accurately and clearly.

Risk Mitigation

Identifying potential threats and implementing plans to minimize their impact.

Strategic Vision

Setting the long-term direction and guiding the company toward its objectives.

Verbal Engagement

Sharing ideas and information effectively through spoken interaction.

Workflow Planning

Creating and executing structured roadmaps to ensure goals are met.

Pillar CUST: Customer
Brand Alignment

Acting in a way that reflects the company’s core principles and public image.

Client Dedication

Showing a strong commitment to helping both internal teammates and external clients.

Cultural Sensitivity

Interacting appropriately and inclusively with people from diverse backgrounds.

Excellence Standards

Ensuring all work meets a high bar of accuracy and reliability.

Stakeholder Networking

Creating and maintaining positive ties with partners, vendors, and clients.

Value Advocacy

Highlighting and marketing the benefits of what the organization provides.

Pillar PPLE: People
Critical Thinking

Finding effective and realistic ways to resolve difficult challenges.

Leadership

Inspiring others and driving performance to achieve results.

Priority Management

Organizing your own time and tasks to hit targets reliably.

Strategic Persuasion

Using discussion and compromise to reach mutually beneficial agreements.

Team Collaboration

Working cooperatively with others to achieve shared targets.

Pillar PRO: Professional
Budgetary Logic

Applying sound financial concepts to daily work and reporting.

Digital Integration

Effectively using technology and software to perform job duties.

Quantitative Analysis

Using math and logic to solve problems or interpret data.

Regulatory Adherence

Following the law as well as internal company rules and policies.

Specialized Expertise

Showing deep knowledge in a specific field or technical area.

Desired Qualifications 1

Bachelor's Degree Level Qualification

Banking and Finance
Knowledge & Experience 8
Knowledge/Experience Description
Years of Experience Minimum of 2 to 3 years’ experience loan consultancy, sales, client services, or banking. At least two years of experience in loan consultancy, sales, client service, or banking is usually required.
In Depth Understanding Various loan products, including personal loans, mortgages, business loans, and lines of credit. Proven experience in customer service roles, demonstrating the ability to build and maintain strong client relationships. Experience in analyzing financial information and making informed decisions based on that analysis.
Knowledgeable Evaluation of credit reports, income statements, and other financial documents to determine a client's creditworthiness. Proven experience in customer service roles, demonstrating the ability to build and maintain strong client relationships.
Legislations Familiarity with legislations and lending regulations to ensure compliance and protect both the lender and the borrower.
Loan Application Process Understanding the end-to-end loan application process, from initial consultation to final approval and disbursement.
Market Trends Awareness of current market trends and economic factors that can impact lending and borrowing.
Professional Background A Lending Consultant has a background in Finance, Banking, or a related field, often with a bachelor's degree in Business, Finance, or Economics
Skills Strong communication skills, both verbal and written, to explain complex financial concepts clearly and concisely. Strong analytical skills to assess financial information.
Job Attributes 10
Behavioral Styles

This refers to a person's natural patterns of acting, reacting, and organizing work. It's about pace, structure, assertiveness, and consistency.

Accountable Assumes full responsibility for own actions and identifies with the success or failure of own part of the overall work/goal.
Detail oriented Attends to the small elements of a task/activity, ensuring completeness and accuracy.
Integrity Adherence to moral and ethical principles; soundness of moral character; honesty.
Reliable Is able to be trusted to do what is expected or has been promised, puts in a great amount of effort believing in the value of work.
Interpersonal Styles

This encompasses how a person communicates, builds relationships, and collaborates with others. It's about emotional intelligence, influence, and team dynamics.

Self Sufficient and Assured Readily copes with situations without recourse/need of others, showing confidence and belief in oneself and one's own abilities
Team Oriented Enjoys being with others as part of a group or team.
Thinking Styles

This relates to how a person gathers information, solves problems, makes decisions, and generates ideas. It's about cognitive approach and creativity.

Analytic Able to separate things into their constituent elements in order to study or examine them, draw conclusions, or solve problems.
Decisive Reaches conclusions, promptly and firmly.
Disciplined/Systematic Is controlled in conduct, shows an orderly pattern of behaviour, following a methodical and thorough approach.
Well organised Controls tasks in a well thought out and critical manner.
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